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eric3579
In reply to this comment by eric3579:
*dead
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Couple Arrested for Not Paying Tip
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Couple Arrested for Not Paying Tip
I have tried to illustrate, however ineffectively, that this is not the case, and that this is an agreed upon service charge (mandatory tip) before the patron begins his dining experience.
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Couple Arrested for Not Paying Tip
When you order food are you not agreeing on the price for services and goods (without signing a contract)? And it should clearly marked on the menu (and sometimes by the hostess station or on the wall) 'for parties of x or more a y percent gratuity is added'.
Therefore The gratuity is agreed upon before you order. The princes and princesses in this video most likely were well aware of this but made up their mind to protest because their napkins weren't on the table when their food arrives. That's not bad service. That's a simple oversight that would've been easily rectified if given the opportunity instead of them showing their butts.
I don't personally agree with mandatory gratuity, but it exists, and if I agree to eat at the restaurant with a large party, I have to pay for it. Or I could move to a "make better society".
dystopianfuturetoday
In reply to this comment by dystopianfuturetoday:
I've got to side with the business on this one. If you go to a restaurant that requires you tip, then don't act surprised and angry at the end of the meal when you get your bill.
Couple Arrested for Not Paying Tip
Perhaps the patrons were simply confused. Which is it: a mandatory fee, or a gratuity? It can't be both. If they want to charge an 18% service fee, that's what they need to call it -- and make sure patrons are aware of it before being served, and then deliver the good service they're charging for. If patrons don't receive what they pay for, should they be required to pay it?
If I got my hair cut, paid the girl that cuts my hair twenty bucks tip, then later that day called my bank to cancel the charge because I disliked the service, wouldn't I be in the wrong? What if I agree to a mandatory 15% gratuity before ordering the meal, then eat all the food I order and decide to not pay the gratuity because I disliked the service?
The subtle difference between these two is that in one instance you have an opportunity to "experience" the service before tipping and the other you agree to tip beforehand. Either way, you agree to it.
In my personal opinion, if the management knows anything about good business, they should just comp the patrons and be done with it. Nothing good comes from taking a moral position against the customer. Ever.
>> ^xxovercastxx:
How is arbitrarily multiplying the bill by 1.18 any different than raising the prices? Aside from not being apparent ahead of time, that is.
Because they don't add the gratuity unless there's a larger group of X amount or more. I've explained that a couple times. I'm not sure why you're jumping to the conclusion everywhere you go they add a compulsory gratuity to your meal. It's only under certain conditions.
Couple Arrested for Not Paying Tip
I'm pretty sure they knew of the mandatory gratuity. It's most likely on the menu, large parties are typically told when they are seated, and precedent has been set in the industry over this, so this isn't an isolated case.
The manager should've refunded their money or revoked the gratuity. Still, he's not obligated to do so seeing how the price was agreed upon, and thus in the long run his bad business decision will probably cost him.
It's not rocket science.
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Couple Arrested for Not Paying Tip
Couple Arrested for Not Paying Tip
I'll be sure to stay away from wherever it is you're all at. Did I hear someone say the great "make better society" Europe?
Couple Arrested for Not Paying Tip
Couple Arrested for Not Paying Tip
Couple Arrested for Not Paying Tip
I think you are twisting my words.
No. Your words were "make better society". As in "let us social engineer society the way we want it." And then you thumped your chest with your continental pride of Europe.
My point was if you don't want to eat in a restaurant that has a mandatory tip for parties over a described number, then don't visit it. You have options; don't be so arrogant. A small business cannot levy a tax. I don't know where you're getting this bad information. They can only add charges. I wish my ass had lips like yours.
Couple Arrested for Not Paying Tip
That aside, when these customers sat down to order they agreed to the mandatory tip. It would've been wise for the restaurant to comp them when they complained, but they certainly are not obligated to do so.
I rarely tip less than 20% unless the service is terrible. Even when mandatory I tend to add to it. I suppose I should move to Europe where they "make better society" and then I'd never have to reward people for their good work.
Couple Arrested for Not Paying Tip
Better wages wouldn't really work in the food industry. It's a tough racket, and restauranteurs typically couldn't afford to pay the wait staff minimum wage. And raising the menu prices would mean less customers and eventually less customers eating out.
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